Frequently Asked Questions
Quick answers about orders, shipping, returns and caring for your decor. Can’t find what you are looking for? Our team is always happy to help.
Add your favourite pieces to the cart, go to checkout and enter your delivery details. You will receive a confirmation email as soon as your order is placed.
We accept major credit and debit cards and secure online payment services. All payments are processed over an encrypted connection.
Yes. Payments are handled by our secure payment partners and we never store your full card details.
Contact us as soon as possible after ordering. If your order has not been dispatched yet, we will gladly update or cancel it for you.
Yes. Select the gift option at checkout and we will wrap your order in eco-friendly paper and add a handwritten note.
Most orders are dispatched within 1–2 business days. Delivery usually takes 3–7 business days depending on your location.
Local shipping is free on your first order. For other orders the cost is calculated at checkout based on weight and destination.
Yes, we deliver to over 30 countries. Shipping costs and delivery times are calculated at checkout based on your location.
As soon as your parcel is dispatched, we email you a tracking link so you can follow it all the way to your door.
Please send us a photo within 7 days of delivery. We will arrange a free replacement or a full refund.
Of course. Unused items in their original packaging can be returned within 30 days of delivery for a full refund.
Email us your order number and the items you would like to return. We will send you the return instructions within one business day.
Once we receive and inspect your return, your refund is issued to the original payment method. Your bank may need a few extra days to post it.
Yes. Tell us which item you would like instead and we will send it out as soon as your original piece reaches us.
Return shipping is paid by the customer, unless the item arrived damaged or defective. In that case we cover the cost.
We offer a curated range of modern home decor: wall art, lighting, textiles, tableware and decorative accents designed to refresh any room.
Wipe most items with a soft, dry or slightly damp cloth. Textiles should be washed according to the care label that comes with each product.
Many of our pieces are made from natural, recycled or responsibly sourced materials, and we use plastic-free packaging wherever possible.
Popular pieces are restocked regularly. Leave your email on the product page and we will let you know when it is back.
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Still have questions?
We usually reply within one business day.