FAQs
About Us
A passion for handcrafted frames and the wish to offer an eco-friendly alternative to traditional eyewear. What started as a small workshop experiment became a brand focused on craftsmanship and timeless design.
WoodMart Eyewear is an online store that ships worldwide. You can reach our team at info@mail.com or through our contact page.
No. Our frames are made from acetate, nylon, metal, or mixed materials, and each product page lists the material of that pair.
Since 2007. WoodMart Eyewear started that year as a small workshop making handcrafted frames and grew step by step into the online store you see today.
Our frames grew out of a small workshop, and craftsmanship is still at the center of what we do. Today they come in three collections: Aura Gaze, Urban Edge, and Voyage.
Our Lens
Yes. Our lenses include UV protection that helps shield your eyes from UVA and UVB rays. For advice about your eyes, talk to an eye care professional.
Yes. Our Anti-blue Light lenses filter blue light from screens for more comfortable viewing. If screen time bothers your eyes, ask an eye care professional for advice.
Our lenses have anti-reflective and scratch-resistant coatings, and they include UV protection.
Lens options depend on the model. Please write to us through our contact page with the name of the frame you like, and we will tell you what is available.
Lens options depend on the model. Please write to us through our contact page with the name of the frame you like, and we will tell you what is available. For an eye exam or a new prescription, see an eye care professional.
Delivery & Returns
Yes, we ship worldwide. Flat rate shipping costs $15, shipping is free on orders from $300, and local pickup is free. If you choose pickup, we’ll email you the pickup details.
Delivery takes 3–7 business days. You can see the options and costs on our shipping page.
You can check the status of your order under Orders in your account. If you have a question about a delivery, write to us through the contact page and include your order number.
We offer a 14 Days money back guarantee: we will gladly provide a refund if it is requested within 14 days of purchase. To request one, write to us through the contact page.
Yes. You pay for return shipping, except when the item is defective or there is a mistake in your order. Please contact us before sending your glasses back.
Other
Gift packaging is not a checkout option right now. If your order is a gift, contact us before you place it and we will see what we can do.
Our frames are made from acetate, nylon, metal, or mixed materials, and each product page lists the material. If you have sensitive skin or a known allergy, ask a doctor which materials are right for you before you order.
We don’t list custom engraving as a product option. For a special request, write to us through the contact page and we will tell you what is possible.
Yes, we offer coupons: $5 off orders from $50, $10 off from $100, $15 off from $200 and $25 off from $300. Use the Get coupon button on the site to request them. Items on sale show the reduced price on their product pages.
Email us at info@mail.com, call +33 145 678 92 01 or +33 123 445 67 89, or use the form on our contact page.