{"id":1524,"date":"2025-12-04T12:42:53","date_gmt":"2025-12-04T12:42:53","guid":{"rendered":"https:\/\/woodmart.xtemos.com\/fashion-2\/?page_id=1524"},"modified":"2026-02-18T15:07:17","modified_gmt":"2026-02-18T15:07:17","slug":"customer-service","status":"publish","type":"page","link":"https:\/\/woodmart.xtemos.com\/fashion-2\/customer-service\/","title":{"rendered":"Customer Service"},"content":{"rendered":"\n
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CUSTOMER SERVICE<\/h2>\n\n\n\n

Have a question? You might find the answer in our Frequently Asked Questions section below!<\/p>\n<\/div>\n<\/div>\n\n\n\n

FREQUENTLY ASKED QUESTIONS<\/h2>\n\n\n\n
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ORDER TRACKING <\/span><\/div><\/span><\/div>
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Track the status of your order: Woodmart marketplace provides the ability to track the status of an order by tracking number.<\/p>\n<\/div><\/div><\/div>\n\n\n\n

HOW TO SHOP ONLINE? <\/span><\/div><\/span><\/div>
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If the contents of the parcel are suspicious to customs officers (for example, many identical goods), it may be further checked.<\/p>\n<\/div><\/div><\/div>\n\n\n\n

WHAT HAPPENS AFTER BEING CONFIRMED?<\/span><\/div><\/span><\/div>
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If all other options fail, you may need to consider taking legal action. This can be a lengthy and costly process, so it\u2019s important to weigh the potential benefits against the risks and costs.<\/p>\n<\/div><\/div><\/div>\n\n\n\n

INCONSISTENT ORDER <\/span><\/div><\/span><\/div>
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Keep the product in its original packaging along with all documents confirming the purchase and refund. You will need this for further communication with the seller and the payment system.<\/p>\n<\/div><\/div><\/div>\n\n\n\n

I RECEIVED MY ORDER AFTER GETTING A REFUND. WHAT CAN I DO?<\/span><\/div><\/span><\/div>
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Keep the product in its original packaging along with all documents confirming the purchase and refund. You will need this for further communication with the seller and the payment system.<\/p>\n<\/div><\/div><\/div>\n\n\n\n

WHAT IF THE PACKAGE IS HELD BY CUSTOMS?<\/span><\/div><\/span><\/div>
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Keep the product in its original packaging along with all documents confirming the purchase and refund. You will need this for further communication with the seller and the payment system.<\/p>\n<\/div><\/div><\/div>\n\n\n\n

WHEN WILL I RECEIVE MY ORDER?<\/span><\/div><\/span><\/div>
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Keep the product in its original packaging along with all documents confirming the purchase and refund. You will need this for further communication with the seller and the payment system.<\/p>\n<\/div><\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n

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ORDER CANCELLATION<\/span><\/div><\/span><\/div>
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Keep the product in its original packaging along with all documents confirming the purchase and refund. You will need this for further communication with the seller and the payment system.<\/p>\n<\/div><\/div><\/div>\n\n\n\n

CAN I MAKE CHANGES TO MY ORDER?<\/span><\/div><\/span><\/div>
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If all other options fail, you may need to consider taking legal action. This can be a lengthy and costly process, so it\u2019s important to weigh the potential benefits against the risks and costs.<\/p>\n<\/div><\/div><\/div>\n\n\n\n

WHERE CAN I FIND MY ORDER NUMBER?<\/span><\/div><\/span><\/div>
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If the contents of the parcel are suspicious to customs officers (for example, many identical goods), it may be further checked.<\/p>\n<\/div><\/div><\/div>\n\n\n\n

DO YOU DELIVER ON PUBLIC HOLIDAYS?<\/span><\/div><\/span><\/div>
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If the contents of the parcel are suspicious to customs officers (for example, many identical goods), it may be further checked.<\/p>\n<\/div><\/div><\/div>\n\n\n\n

IS NEXT-DAY DELIVERY AVAILABLE ON ALL ORDERS?<\/span><\/div><\/span><\/div>
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If the contents of the parcel are suspicious to customs officers (for example, many identical goods), it may be further checked.<\/p>\n<\/div><\/div><\/div>\n\n\n\n

DO I NEED TO BE THERE TO SIGN FOR DELIVERY?<\/span><\/div><\/span><\/div>
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If the contents of the parcel are suspicious to customs officers (for example, many identical goods), it may be further checked.<\/p>\n<\/div><\/div><\/div>\n\n\n\n

DO YOU DELIVER TO MY POSTCODE?<\/span><\/div><\/span><\/div>
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If the contents of the parcel are suspicious to customs officers (for example, many identical goods), it may be further checked.<\/p>\n<\/div><\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1015,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"class_list":["post-1524","page","type-page","status-publish","hentry"],"yoast_head":"\nCustomer Service - Fashion 2<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/woodmart.xtemos.com\/fashion-2\/customer-service\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Service - 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